FAQ

Camera Gear Hub is a specialized online retailer dedicated to analog photography enthusiasts worldwide. We curate a comprehensive collection of film cameras, accessories, and photographic equipment—from 35mm SLRs and medium format cameras to instant film and light meters—serving professionals, students, and collectors alike.

Our store caters to anyone passionate about film photography. Whether you’re a professional photographer seeking rare medium format equipment, a student in Tokyo beginning your film journey, or a vintage camera collector in New York, we’re here to support your creative expression with quality analog gear.

We specialize in everything analog photography:

• Cameras: 35mm, 35mm SLR, Medium Format, Large Format, Instant, Point and Shoot, and Plastic/Toy Cameras
• Film: Color, Black and White, and Instant Film
• Accessories: Camera Cases & Bags, Straps, Flashes & Speedlites, Light Meters, Batteries

Each item is carefully selected to meet the needs of the global film photography community.

Absolutely. Every item in our inventory receives individual attention from our team of photography enthusiasts. We double-check each product against our quality standards, ensure all components are present, and securely package your equipment for its journey to you.

We ship worldwide to bring analog photography to your doorstep! However, we’re unable to deliver to some remote areas and specific parts of Asia. If you have questions about delivery to your location, please contact us at [email protected].

We offer two convenient shipping methods:

• Standard Shipping – $12.95: Expedited service via DHL or FedEx. Your order arrives within 10-15 days after shipping—perfect when you’re eager to start shooting with that classic Nikon FG or fresh batch of color film.
• Free Shipping: For orders over $50, we offer complimentary shipping via EMS. Delivery typically occurs within 15-25 days after we process and dispatch your order—ideal for stocking up on multiple film rolls or adding accessories to your collection.

We process orders within 1-2 business days. During this time, our team carefully prepares your items, conducting quality checks and secure packaging to ensure your photographic treasures arrive in promised condition.

Yes! Once your order ships, we provide tracking information so you can follow your equipment’s journey across the globe to your creative space.

Please note that customs duties or import taxes are the responsibility of the recipient. These vary by country and are not included in our shipping charges.

We accept Visa, MasterCard, JCB, and PayPal to make your shopping experience convenient and secure, no matter where you’re ordering from.

We want you to be completely satisfied with every camera, lens, or film roll from Camera Gear Hub. If your equipment doesn’t meet your expectations upon arrival, we offer a 15-day return policy from the date you receive your items.

Please contact our team at [email protected] within 15 days of receiving your order. We’ll guide you through the return process and ensure your concern is addressed promptly.

We’re here to help fellow photography enthusiasts! Reach out to our team at [email protected] with any questions about delivery to your specific location, product inquiries, or general support. We see ourselves as more than just a retailer—we’re your partner in the world of analog photography.