Privacy Policy

Welcome to Camera Gear Hub. Just as we care for the precision and quality of every film camera we ship, we are equally committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and use our services.

1. Information We Collect

We collect information that helps us provide you with the best possible analog photography shopping experience:

• Personal Identification Information: Name, email address, shipping address, and contact details when you make a purchase or create an account
• Payment Information: Credit card details (processed securely through our payment partners) and PayPal information
• Technical Data: IP address, browser type, device information, and browsing behavior on our site
• Communication Data: Correspondence when you contact our support team at [email protected]
• Preferences: Your film format interests, camera preferences, and shopping behavior

2. How We Use Your Information

We use your data with the same precision and care we apply to testing every Nikon FG and Hasselblad camera:

• Process your orders and deliver your analog photography equipment worldwide
• Provide customer support and respond to your inquiries
• Improve our website and tailor our product offerings to film enthusiasts’ needs
• Send order confirmations, shipping updates, and service-related communications
• Prevent fraud and enhance the security of our payment processing
• Comply with legal obligations and protect our rights

3. Data Sharing and Disclosure

We treat your data with the same confidentiality we apply to our rare medium format equipment:

• Payment Processors: We share necessary payment information with our trusted partners (Visa, MasterCard, JCB, PayPal) to complete your transactions
• Shipping Partners: We provide shipping addresses to our delivery services to get your gear to you securely
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Service Providers: Trusted third parties who help us operate our website and business, under strict confidentiality agreements

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We protect your data with the same dedication we apply to safeguarding your vintage camera shipments:

• Data is stored on secure servers with appropriate technical and organizational measures
• Payment information is encrypted using advanced technology
• We retain personal data only as long as necessary for the purposes outlined in this policy
• International data transfers are protected through appropriate safeguards

5. Your Rights and Choices

As a valued member of our global photography community, you have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data where appropriate
• Object to or restrict certain processing activities
• Withdraw consent for marketing communications at any time
• Data portability for transferring your information to another service

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Like the light meter in your classic camera, our website uses cookies to measure and enhance your experience:

• Essential Cookies: Required for basic site functionality and secure shopping
• Analytical Cookies: Help us understand how photographers interact with our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Show you relevant analog photography content

You can control cookie settings through your browser preferences. Note that disabling some cookies may affect your shopping experience.

7. International Data Transfers

As we serve analog photographers worldwide (excluding certain remote areas), your data may be transferred to and processed in countries outside your residence. We ensure such transfers comply with applicable data protection laws and provide adequate protection for your information.

8. Children’s Privacy

Our website is not directed at individuals under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

9. Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or directly to you when appropriate. We encourage you to review this policy periodically.

10. Contact Us

Thank you for trusting Camera Gear Hub with your analog photography needs and your personal information. We’re committed to protecting both with the same precision and care.

Happy shooting,
The Camera Gear Hub Team