Welcome to Camera Gear Hub

Dear Film Photography Enthusiast,

At Camera Gear Hub, we’re more than just a retailer—we’re a community of analog photography lovers dedicated to preserving and celebrating the art of film photography. These Terms and Conditions outline our commitment to providing you with exceptional service while ensuring a transparent and trustworthy shopping experience.

1. Acceptance of Terms

By accessing and using cameragearhub.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please refrain from using our website.

2. Our Products and Services

2.1 Product Range

Camera Gear Hub specializes in analog photography equipment including:

  • Film cameras (35mm, Medium Format, Large Format, Instant, Point and Shoot)
  • Photographic film (35mm, Color, Black and White, Instant)
  • Camera accessories, cases, bags, and straps
  • Light meters, flashes, and batteries

2.2 Product Condition and Testing

Every piece of equipment undergoes meticulous testing and inspection before shipping. We take pride in our rigorous quality control process, ensuring that each camera meets our high standards for functionality and performance.

2.3 Product Limitations

Due to the sensitive nature of photographic materials, certain items have special handling requirements:

  • Film products are non-returnable due to potential exposure to light and environmental factors
  • Batteries cannot be returned for safety reasons
  • Opened accessories showing signs of use or installation are non-returnable

3. User Responsibilities

3.1 Account Security

When creating an account with Camera Gear Hub, you are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Providing accurate and current personal information

3.2 Legal Compliance

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You may not:

  • Use our site in any way that violates applicable laws or regulations
  • Engage in any fraudulent or deceptive activities
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of our website

3.3 Age Requirement

You must be at least 18 years old to purchase from Camera Gear Hub, or have parental consent if under 18.

4. Orders and Payment

4.1 Order Process

When you place an order with Camera Gear Hub:

  • All orders are subject to product availability
  • We process orders within 1-2 business days of payment confirmation
  • Order confirmation does not guarantee final acceptance; we reserve the right to cancel orders for any reason
  • Prices are subject to change without notice

4.2 Accepted Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

4.3 Shipping and Delivery

We ship worldwide with some exceptions for remote areas and select Asian countries:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipping)
  • Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipping)
  • Delivery times may vary due to customs processing and local conditions

5. Returns and Exchanges

5.1 Return Policy

We want you to be completely satisfied with your purchase:

  • Returns and exchanges are accepted within 15 days of receipt
  • Items must be in original, unused condition with all packaging and documentation
  • Cameras must show no signs of use, wear, or film testing
  • Original purchase receipt must be included

5.2 Non-Returnable Items

The following items cannot be returned or exchanged:

  • All types of photographic film
  • Batteries
  • Opened or used camera accessories
  • Items marked as “Final Sale” or clearance

5.3 Return Process

To initiate a return:

  1. Contact customer support at [email protected] within 15 days
  2. Receive return authorization and instructions
  3. Package item securely with all original materials
  4. Ship to: Camera Gear Hub Returns, 2003 Davis Lane, Denver, US 80239

5.4 Refunds

  • Refunds processed within 3-5 business days after return approval
  • Refunds issued to original payment method
  • Original shipping fees are non-refundable
  • Return shipping costs are customer’s responsibility, unless due to our error

6. Intellectual Property

All content on cameragearhub.com, including text, graphics, logos, images, and software, is the property of Camera Gear Hub and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Limitation of Liability

7.1 General Limitation

Camera Gear Hub shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

  • Your use or inability to use our services
  • Any unauthorized access to or use of our servers
  • Any interruption or cessation of transmission to or from our service
  • Any bugs, viruses, or similar that may be transmitted through our service

7.2 Product Liability

While we meticulously test all equipment, Camera Gear Hub’s liability for any defective products is limited to the purchase price of the product. We are not responsible for:

  • Normal wear and tear of photographic equipment
  • User error or improper handling of equipment
  • Film development issues unrelated to our products
  • Shipping delays beyond our control

7.3 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, available on our website, explains how we collect, use, and safeguard your data.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States and the State of Colorado, without regard to its conflict of law provisions.

10. Changes to Terms

Camera Gear Hub reserves the right to modify these Terms and Conditions at any time. We will notify users of significant changes by posting the new Terms on our website. Continued use of our services after changes constitutes acceptance of the modified Terms.

11. Contact Information

Camera Gear Hub
2003 Davis Lane
Denver, US 80239
Email: [email protected]

We typically respond to all inquiries within 1-2 business days.

12. Our Commitment to You

At Camera Gear Hub, we’re passionate about film photography and dedicated to serving our community with integrity and expertise. We approach every aspect of our business—from testing Nikon FG cameras to packaging your order—with the same care and precision that defines the art of analog photography.

Thank you for being part of the Camera Gear Hub community. We’re here to support your creative journey and ensure your complete satisfaction with every purchase.

Happy shooting,
The Camera Gear Hub Team